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Tell us what happened and which iPhone you have. A screenshot helps.

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Quick answers

How do I cancel Pro?

On your iPhone: Settings, tap your name, Subscriptions, Everkeep. Cancel at least 24 hours before it renews. The terms of use explain how subscriptions and trials work.

I bought Pro but it isn’t showing

In the game, open Settings and tap Restore purchases.

Can I send feedback from the game?

Yes, from Settings, Send feedback. Your first message earns 200 coins.

Do I need an account?

No. Your kingdom, daily wins and progress are saved on your iPhone, so there is nothing to sign up for.

What happens if I miss a daily win?

The Rot hits your wall and your kingdom loses health. A daily win left blank counts as missed at midnight. If your kingdom’s health runs out, the Rot takes the castle and you start again from day 1.

I’m going away for a few days. Can I pause?

Yes. In Settings, tap Take a break. The Rot stays away until you’re back.

How many daily wins can I have?

Two on the free version, with three main missions and three side quests open at a time. Everkeep Pro allows up to eight daily wins, one for each of the castle’s towers, unlimited missions and quests, Your road, Insights and the whole store.

Can I change my kingdom’s look?

Your first choice of Camelot, Asuka or Macedon is free. After that a change costs $1.99, or is free with Pro.

When does Thad remind me?

At the time you choose in Settings, and once more at 9 pm if a daily win is still open. Your iPhone sends the reminders, so turn on notifications for Everkeep.

How do I delete my data?

Deleting the app removes everything on your iPhone. To have what it sent us deleted too, email us and we’ll do it. See the privacy policy.